Thank you for choosing our carpet cleaning services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, engage our services, or communicate with us. We are committed to safeguarding your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand our practices regarding your information.
1.1 Personal Information: We may collect personal information from you when you use our services or interact with us. This may include, but is not limited to:
1.2 Non-Personal Information: We may also collect non-personal information automatically when you visit our website or use our services. This information may include:
2.1 Provision of Services: We use the personal information you provide to fulfill your requests for carpet cleaning services, schedule appointments, and deliver exceptional customer service.
2.2 Communication: We may use your personal information to communicate with you regarding our services, appointment reminders, updates, and promotional offers. You can opt-out of receiving promotional communications at any time by following the instructions provided in the communication.
2.3 Improvement of Services: We may analyze non-personal information to improve our website, services, and customer experience. This analysis helps us understand trends, enhance functionality, and optimize our operations.
2.4 Legal Compliance and Protection: We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We also use this information to protect our rights, privacy, safety, and property, as well as those of our customers and the public.
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering our services. These service providers are contractually obligated to maintain the confidentiality and security of your information and are restricted from using it for any other purpose.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request from a governmental authority.
3.3 Business Transfers: In the event of a merger, acquisition, sale, or other transfer of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include administrative, technical, and physical safeguards designed to secure the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
5.1 Access and Correction: You have the right to request access to the personal information we hold about you. You may also request correction or update of any inaccuracies in your information by contacting us using the information provided at the end of this Privacy Policy.
5.2 Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions provided in the communication. Please note that even if you opt
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